At the start of the new millennium, Lynda was juggling work in Northern Bank's Marketing Department with two sons.  But in 2004, Lynda had decided to leave banking and set up her own business, Customer Sense Training and Consultancy.

Setting up her own business was a real challenge for Lynda but she quickly applied all her marketing skills to work with smaller businesses in Northern Ireland.  She also started to do some part-time lecturing with the local further education college and to work as a distance learning tutor with the prestigious Oxford College of Marketing.